Terms of Use
Last updated: September 24, 2026
Welcome to the Sturdy Ground Consulting and Counselling website (“Website”). This Website is operated by Sturdy Ground Consulting and Counselling (“Sturdy Ground,” “we,” “us,” or “our”). By accessing or using this Website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the Website.
1. Purpose of the Website
The information provided on this Website is intended for general educational and informational purposes. It is designed to provide information about Sturdy Ground, counselling services, areas of practice, and available resources.
The information on this Website is not a substitute for professional mental health care, diagnosis, treatment, or medical advice. Reading information on this Website does not create a psychologist-client or counsellor-client relationship.
A professional relationship is established only after the appropriate intake, informed consent, and service arrangements have been completed.
2. Counselling Services
Sturdy Ground provides counselling and psychological services within the scope of the practitioner’s education, training, registration, and professional competence.
Services may be provided virtually or in person, depending on availability and the services being offered.
Information provided on this Website about counselling services, areas of interest, therapeutic approaches, or qualifications is intended to provide general information and may change over time.
3. No Emergency or Crisis Services
Sturdy Ground is not an emergency or crisis service.
If you are experiencing an immediate mental health crisis, are at risk of harming yourself or someone else, or require urgent medical attention, please contact 911, go to the nearest emergency department, or contact an appropriate crisis service in your area.
Please do not use the Website's contact forms, email, or other online communication methods for urgent or emergency matters, as these methods may not be monitored continuously.
4. Appointments and Communication
Information submitted through the Website, including contact forms or email, is intended for general inquiries and appointment-related communication.
Submitting an inquiry does not guarantee an appointment or establish a therapeutic relationship.
Please allow reasonable time for a response. If you have not received a response, you may contact Sturdy Ground through the alternative contact information provided on the Website.
5. Privacy and Confidentiality
Sturdy Ground takes privacy and confidentiality seriously. However, information submitted through a website, email, or other electronic communication may carry privacy and security risks.
Please avoid including highly sensitive or confidential personal information in website contact forms or initial email inquiries.
Once counselling services have been established, information collected as part of the therapeutic relationship will be handled in accordance with applicable privacy legislation, professional standards, and Sturdy Ground’s privacy practices.
For more information, please review our Privacy Policy.
6. Virtual Counselling
Virtual counselling may involve the use of technology and internet-based communication systems. Although reasonable steps are taken to protect privacy and security, no electronic communication system can be guaranteed to be completely secure.
Clients participating in virtual counselling are encouraged to attend sessions from a private location and use a secure internet connection whenever possible.
For virtual appointments, clients may also be asked to provide their current location and appropriate emergency contact information so that safety procedures can be followed if an urgent concern arises during a session.
7. Website Content
We make reasonable efforts to provide information that is accurate and current. However, we do not guarantee that all information on the Website is complete, accurate, current, or free from errors.
Website content may be updated, changed, or removed at any time without notice.
Nothing on this Website should be interpreted as a guarantee of a particular therapeutic outcome.
8. External Links
The Website may contain links to third-party websites or resources. These links are provided for convenience and informational purposes.
Sturdy Ground does not control or endorse third-party websites and is not responsible for their content, privacy practices, availability, or security. Visiting an external website is done at your own discretion and risk.
9. Intellectual Property
Unless otherwise indicated, the content on this Website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to Sturdy Ground and is protected by applicable intellectual property laws.
You may view and use the Website for your personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, or commercially use Website content without prior written permission from Sturdy Ground.
10. User Conduct
When using this Website, you agree not to:
• Use the Website for unlawful purposes.
• Attempt to interfere with the Website’s operation or security.
• Introduce malicious software, viruses, or other harmful material.
• Attempt to gain unauthorized access to the Website or its systems.
• Copy or use Website content in a manner that infringes intellectual property rights.
• Submit false, misleading, or fraudulent information.
11. Disclaimer
To the fullest extent permitted by applicable law, Sturdy Ground makes no warranties or representations regarding the Website or its content, including the availability, accuracy, completeness, or suitability of information for any particular purpose.
Use of the Website is at your own discretion and risk.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Sturdy Ground and its representatives will not be responsible for losses or damages arising from your use of, or reliance on, information contained on the Website or from your inability to access or use the Website.
Nothing in these Terms of Use is intended to exclude or limit liability where such exclusion or limitation is prohibited by law or applicable professional requirements.
13. Changes to These Terms
Sturdy Ground may update these Terms of Use from time to time. The updated version will be posted on this Website with a revised “Last updated” date.
Your continued use of the Website following the posting of changes constitutes acceptance of the updated Terms of Use.
14. Governing Law
These Terms of Use will be governed by and interpreted in accordance with the laws applicable in the Province of Alberta and the applicable laws of Canada.
15. Contact
If you have questions about these Terms of Use or the Website, please contact:
Sturdy Ground Consulting and Counselling
390 Aberdeen Street SE, Medicine Hat, AB
LClapper@sturdygroundcounselling.com
(587) 742-1725